Tuesday, September 5, 2017


Health Promotion in Health and Social Care
BTEC HND Health and Social Care








Table of Contents
Introduction
Task 1
1.1 The effects of socioeconomic influences on health
1.2 The relevance of government sources in reporting on inequalities in health
1.3 The reasons for barriers to accessing Healthcare
Task 2
2.1 The links between government strategies and models of health promotion
2.2 The role of professionals in meeting government targets for health promotion
2.3 The role of routines in promoting healthy living
Task 3
3.1 Explain how health beliefs relate to theories of health behaviour.
3.2 Discuss the possible effects of potential conflicts with local industry on health promotion
3.3 Explain the importance of providing relevant health related information to the public
4.1 Plan a health promotion campaign to meet specific objectives
4.2 Explain how the health promotion campaign supports health promotion strategies
Conclusion
References







Introduction

The following report will contain the answer for health care promotions assignments that consists of three main tasks. In the first task, the socio economic factors related to health, government information sources with relation to health care inequalities and the barriers for health care services will be identified and explored. The second task will focus on relationship between government strategies of health and models of health promotions. The role of the professionals with regards to smoking cessation will also be discussed. The final task will focus on health beliefs, the effects of potential conflicts with industries on health promotions and also a plan for health promotion campaign will be provided.

Task 1

1.1 The effects of socioeconomic influences on health

Socio – economic factors include both social related and economic related factors that influence people on different grounds with regards to health promotion or demotion. Some examples for socio economic factors include educational level, income level, sleeping pattern, housing facilities, prices of food and beverages and cost of living. These factors can impact differently on health level of people in a community.
A clear socio – economic influence on health can be seen in the London Borough of Newham when the Health Deprivation index and the unemployment rates are considered. According to the statistics, Newham holds an unemployment rate of 14% which is one of the highest rates in London by year 2014. And consequently, Newham has also rated 3rd in the Multiple Deprivations index in the London local authority. This information can be used to draw the connection between unemployment and deprivation. For an unemployed person, there is no sufficient source of money to buy food, provide shelter or to afford health services (NHS, 2016). Due to unemployment, people will tend to consume unhealthy food items that do not contain necessary nutrition needed for the body. This will make then prone to diseases such as heart problems, diabetes and obesity (NHS, 2016).
The education level of the London borough of Newham is lower when compared other areas of London which has resulted in higher unemployment rates in the borough (NHS, 2016). As a result of lower level of education, health problems such as depression and other mental problems have been increased in the area. These mental problems also lead to smoking, taking drugs and other substances as well. Usage of drugs using needles causes more infections to be carried by person to person, which makes the problems worse.
When people cannot afford proper housing facilities, they will live in over-congested housing facilities where lower hygiene and cleanliness will be there. This will cause health risks of tuberculosis, skin problems and respiratory problems. Therefore, it can be distinguished that socio – economic factors play a large role in promoting health of people.

1.2 The relevance of government sources in reporting on inequalities in health

The government of UK has taken several steps to identify the inequalities in health and social care services that are provided to people and thereby to take necessary actions to reduce those inequalities. In equalities in health care can be identified as the differences or anomalies that can be seen in availability of health and social care services. Some examples for government sources which were used to report inequalities in health care include the Acheson Report, The Black Report, Health Survey for England (HSFE) and Health and Lifestyle Survey (HALS).
The Black Report was published in year 1980 which has the topic of “Inequalities in Health”. The Black Report was prepared to identify the inequalities that exist in the health care services and why the National Health Service (NHS) was not able to reduce the anomalies in the health care services. The Black Report provided evidence to identify that there are inequalities of receiving health care services to people depending on their social class and status (Socialist Health Association UK, 2016).
The Acheson report which was published in 1998 by Donald Acheson had similar intentions as the Black Report. The Acheson survey was focused on investigating the contributory factors of health with the aid of Layers of Influence model. The recommendation part of this report had given suggestions and policy recommendations for the government to take actions for health inequality problems that are faced by communities (Equality rights¸ 2016). The Acheson report discovered that Poverty is one of the main factors that had created inequalities in health. Followed by poverty, the social class differences had also caused the health service anomalies to be widened.



Figure 1: The health care inequality growth
Source: Office for National Statistics, 2009

As shown in the above report, it was also identified that health inequality gap between social classes keeps increasing with time and the report recommended taking sustainable policy actions to reduce the health inequality gaps. The report contained 39 policy suggestions for the government in terms of health service, taxation and agriculture to reduce the health service anomalies (WHO, 2016).
The HALS is another survey that is conducted by the NHS and it is supported by local health care agencies and general practitioners in the country. The HALS aims to gather information regarding general physical health, lifestyle behaviours of people, mental health and effectiveness of the health care services as opposed to individual socio-economic factors.

1.3 The reasons for barriers to accessing Healthcare

The barriers of accessing health care services are connected with health care services inequalities in communities. When there are more barriers for health service, there is a higher possibility of having health services inequalities in that community.
The cultural background of people plays a major role when creating barriers for accessing health care services. For example, the Gypsy/ traveller communities have their cultural practices where they do not disclose private information to third parties or to people from opposite gender which prevent them from receiving general practitioner (GP) services. And as the GPs and staff do not usually have fully understood their culture, the staff cannot facilitate the health services in the way they expect (Holland and Hogg, 2001). Due to these restrictions, some cultural people may access health care at the most critical point where the conditions may have worsened and dangerousness of disease has increased (Equality rights, 2016).
 Physical barriers such as disabilities also cause barriers for people to access health service. When there are no disability supportive building structures such as wheelchair paths, lifts and handicap parking access, those who have difficulties will be reluctant to come to the health care institutes and receive services (WHO, 2016). For example, disabled women face difficulties when facing for breast or cervical screening where they need to stand for mammography machines and examination beds.
The financial problems also prevent people from accessing health as they cannot afford some types of services such as expensive chemotherapy for cancer etc. When people have relatively low incomes, it has been noted that they tend to ignore service such as dental services and dispensing prescriptions due to financial difficulties.

Task 2

2.1 The links between government strategies and models of health promotion

The health promotions models can be identified as a set of principles and theories that have been developed by health care professionals in order to support the creation of health promotion policies and practices. These health promotion models help to develop policies and programmes that enhance health and well – being of people. Some of the health promotion models that have been used by the government when creating their strategies are Becker model (1974), Tannerhill and Downie model (1996), Tones and Tilford (1994), Beattie (1991) and Caplan and Holland (1990).
Tobacco usage, specifically through smoking is identified as a public health challenge that is responsible for about 80,000 lives lost every year in England. As smoking is a threat for both the smoker and those who are surrounded, the government has created strategies to prevent the risks of smoking which links to the Becker (1974), Caplan and Holland model (1990) and the Tannahill and Downie (1996) health promotion models.
The Tobacco Advertising and Promotion Act of 2012 is one the government strategies that aim to prevent cigarettes being advertised in public, setting price regulations for tobacco product and prevent minors from buying cigarettes. It further helps informing the public about negative effects of smoking by adding informative images on cigarette pack covers (Pamela and David, 2009). Therefore, this strategy implemented through the above act can be identified to have linked with Becker (1974) health model which is based on influencing people evade behaviours that cause negative health effects.
The Caplan and Holland model of 1990 has the intention of educating people about the impact of negative health behaviours and empowering the public with knowledge so that they can evaluate their own health behaviours and take actions. By following this model, the government has regulated to include disturbing graphical images on cigarette packets so that smokers are aware of the consequences of their actions and be influenced to quit smoking. It is also noted most smokers have started smoking at young ages and by increasing awareness, the number of young people who start smoking will reduce, following the Caplan and Holland model.
The Public Health Act of 2009 has provided regulations to ban smoking in public, which is linked to the theory of Tannahill and Downie 1996 model where it is said that when there are smokers to be seen, it will cause a behavioural change to the public. And most importantly, it also saves the passive smokers being exposed to cigarette smoke which protects lots of people who become victims of passive smoke.

2.2 The role of professionals in meeting government targets for health promotion

Smoking has been one of the health threats that are responsible for large number of direct and indirect deaths in the UK since decades. However, these smoking related diseases are categorised as preventable diseases due to that reason that smoking is a personal behaviour that can be changed. Therefore the government takes numerous efforts to reduce the number of smokers in the country and thus reduce the smoking related deaths, reduce passive smoking effects and decrease the health expenses spent on smoking related diseases. These principles follow the Becker (1974) health model which emphasizes that health promotion specialists need to be committed for building capacity to facilitate health promotion activities (Government UK, 2016).  
As a Smoking Cessation Officer (SCO) who has been appointed by the government to reach those goals, I have a wide range of roles and responsibilities that could help reduce the number of starting smokers, help people quit smoking, reduce the number of smokers in a given area and support medical services provided for smoking related health threats.
As the SCO, one of the objectives I have is to educate both smokers and non-smokers about the negative impacts of smoking and using other tobacco based substances. This objective can be achieved by organising educational programmes, organising lecture programmes, distribution of informative leaflets and conducting counselling sessions. These educational programmes can be organised schools centred so that young people will be saved from starting smoking at young ages (Government UK, 2016). The lecture programmes can be supported with resource persons from external parties such as hospitals so that there will be more effective awareness sessions.
For the purpose of supporting smokers quit smoking, I can play a responsible role by arranging nicotine replacement therapies, supporting the smokers to quit smoking and performing follow up visits to smokers. These actions have been defined by the smoking cessation guidance for commissioners through national guidelines. Further to that, arranging alternative treatment for smokers, such as nicotine replacement therapies and focus group session facilitation (Fitness blender, 2016).
Further to those activities, I can play my role in making sure that all people in the community have access to these health care programmes and smoking cessation support programmes. As the SCO, I will identify the demographic segments which haven’t been included in the health care programmes and make sure they’re included in the future programmes for effectively reaching government targets. By following those principles, I as the SCO can help the government objective of reducing the smokers in the area to be achieved in the most efficient and cost effective manner. The other professionals in the health and social care industry such as doctors and counsellors also help in the process of smoking cessation in the local area. The doctors participate as resource persons in the smoking cessation seminars and other programmes to increases awareness among people to avoid become smokers and provide smoking cessation support for the smokers who want to quit. I work with these professionals in organising the smoking cessation campaigns and awareness programmes.

2.3 The role of routines in promoting healthy living

There are lots of routine activities that promote healthy living of people. For example, daily exercises, personal hygiene, proper sleep and having healthy diet are some of the routine activities that help people to stay healthy and be free of diseases. Further to them, avoiding harmful routine activities such as smoking, using other harmful substances and drinking alcohol will also help the individuals to be free of diseases.
Personal hygiene is an important part of every person’s life, especially with regards to smokers as well. When people stay hygiene by brushing teeth, having regular baths and by following a healthy diet, there is a less risk for them to be contacted by diseases. Smokers were encouraged to brush their teeth more regularly as the smoke can harm the teeth and accelerate decay. Smoke also cause bad odour from smokers, from their breath and also from clothes (Fitness blender, 2016). Therefore it is important to maintain personal hygiene so that many health matters can be avoided.
Daily exercises and physical activities are also important part of routine activities. Daily activities will help to regulate the blood circulation, reduce high blood pressure, reduce the risk of heart attacks and make people feel more fit and relaxed subsequently. For the people who have stopped smoking, engaging with physical exercises is an ideal method to gain their physical fitness back to normal status as their body parts, especially lungs have been damaged by smoking. 
A balanced and nutrient diet will provide all required vitamins, proteins, carbohydrates and other substances for the body. This nutrition is important for the human body to maintain and repair the bodily organs. Bad health habits such as smoking causes the resting metabolism to be increased which causes people to burn more calories when they are resting and cause to increase the blood pressure too (Fitness blender, 2016). With the combination of balanced diet and physical exercises, the people who have quit smoking will be able to gain their physical health back to the status where it was before they started smoking. As the officer who has been appointed for Smoking Cessation, I will promote healthy physical activities and other mentioned routine activities along with the smoke cessation programmes to receive higher effectiveness and reach the smoking cessation goals more efficiently.

Task 3

3.1 Explain how health beliefs relate to theories of health behaviour.

There are several theories of health behaviour which have expressed different theoretical concepts about how people acquire health behaviours. The health behaviour theories can be linked with the health beliefs people have and the health beliefs they take in to action in their daily life. The Health Behaviour Model (HBM) of Becker 1974, the Theory of Reasoned Actions by Ajzen and Fishbein 1980 and the Health Action Model are three famous health behaviour models that can be linked with health beliefs.
According to Becker’s health behaviour model, it is said that a person can change their health beliefs by improving their knowledge which makes them able to evaluate the options and choose the correct one. For example, a person who smokes and is not fully aware about the negative impacts smoking brings to him will believe that smoking is not bad for him. But after educating that person about the negative impacts of smoking, he will be able to decide that his belief regarding smoking was wrong and that smoking brings only negative impacts (Graham and Steven, 2008). This health model bases six concepts, perceived susceptibility, perceived severity, perceived benefits, perceived barriers, cues to action and self-efficacy. With each concept, the models aim to provide information to people regarding their vulnerability to health threats, when and how they should take action, reduce the barriers of services, increase awareness and provide reinforcement.
The Theory of Reasoned Action Model has expressed the idea that a person’s attitude, social background and their control over their own behaviour affect their need to adopt a new health belief. For example, when smoking cessation is considered, when a person who smokes gets constantly advised by his close family members, friends and relatives to quit smoking, when the smoker is taught about the negative impacts of his behaviour and when he is taught about the alternative options he has for smoking, the person will gather reasons to change his belief regarding smoking (Lishman, 2007).
The Health Action Model carries a similar theory where it says that the self – esteem of a person can be a motivation for him to change negative behaviours. It has further described that, things such as peer pressure, motivation to conform and assessment of costs and benefits of an action. When smoking cessation is considered, a smoker will think about how others will feel when others identify him as a smoker and with his high self – esteem he will identify that being marked as a smoker will cause his esteem to be lowered. Due to that, the smoker will try to take actions to quit smoking (Naidoo and Wills, 2007).
All these models show that health beliefs of people are linked to the health models in different way and that those models can be used in different way to manipulate the beliefs of people towards healthy actions.

3.2 Discuss the possible effects of potential conflicts with local industry on health promotion

There can be various types of conflicts between different types of regulatory agencies and other institutions with regards to smoking cessation in the Newham area. When the conflicts are considered, one of the major conflicts that arise will be between the government and the tobacco companies.
For example, when the government creates rules and regulations to prevent cigarette advertising and promotion, the tobacco companies lose a large amount of their customer base and they will no longer be able to make their customers be aware of their products. Therefore the business of the tobacco companies will be restricted and disturbed, both directly and indirectly with smoking cessation related policies and regulations. In this regard, the tobacco companies may face conflicts with the government as the government policies and regulations are restricting their business which is a legal business according to the business constitution. Therefore the government will not be able to make strict rules and regulation that could prevent tobacco companies doing their business.
Another conflict the government will be facing is restricting the sale of cigarette and other tobacco products while still keeping the tax money earned from tobacco products at a higher level. It has been identified that the tax money collected from tobacco industries in UK is far greater than the amount spent of tobacco related diseases by the government through health care services. Therefore, if the tobacco sales are completely prohibited through regulations, the government will lose a large portion of tax money that is spent on public expenses such as health care and education.
These tobacco companies also provide employment for large number of workers which helps to keep the country’s economy going well and maintaining the unemployment rates. When the policies are adjusted to restrict the sale of tobacco products, the companies may close their business in the country which will result in higher unemployment rates and lower economic growth for the country.
Therefore when the government is making decision, the government needs to consider a large amount of aspects of policy making and deal with the above conflicts.

3.3 Explain the importance of providing relevant health related information to the public

Providing health related information to people according to their needs can be identified as one of the strategic actions that could help the health and social care industry in terms of reaching its goals, cost effectiveness and improving public health.
Information is important for people to update their level of knowledge and be empowered to make decisions. For example, when smoking cessation is considered, it can be seen that many people have addicted to smoking and continue to smoke without being fully aware of the negative impacts that smoking brings to them. But when the people are given explanations about what smoking does to the human body and how the body gets damaged by smoking, they will be able to evaluate the effects and make decisions by themselves to quit smoking. Another aspect of lack of knowledge with regards to smoking is related passive smoking. When non – smokers are exposed to cigarette smoke; they will not be highly concerned about it at the time and will not take any serious actions as they are not smoking cigarettes themselves. This happens due to the lack of knowledge that passive smoking is more harmful than actually smoking. However, if the public was aware that passive smoking is just as harmful as smoking, they will take actions to avoid being exposed to smoke and it will help them to prevent consequences of passive smoking.
Another importance of having health information made available for public is that it will help to reduce the cost of health and social care services in the long term. As explained above, when the people are more knowledgeable and are aware of negative effects of smoking and are aware of how to be safe from them, people will try to avoid those consequences. This will lead to lesser amount of incidents and diseases related to smoking and therefore the government health service will need to spend lesser amount of money on health care services for to tobacco related diseases.


4.1 Plan a health promotion campaign to meet specific objectives   


I have planned my health promotion campaign to be implemented in the London Borough of Newham area due to increase of tobacco related diseases, passive smoking related disease rates and higher number of pregnant smokers found in the area, found from the health care statistics.
The main objective of the promotion is to educate different types of community segments such as school students, pregnant mothers and young adults regarding the negative effects of being addicted to smoking, diseases that are related to smoking and the danger of being exposed to passive smoke.
According to the plan, the awareness programmes will be organised cantered schools and clinics of pregnant mothers’. Therefore the main target groups of the awareness programme will be pregnant mothers and school students.
The modes of communication will include exhibition of posters, lectures from resource persons and picture presentations.




Join your local smoking cessation community today and take actions now!
Do you know that your habit of smoking causes fatal risks for you and your family?
Join the smoke-free campaign today. Contact your local smoking cessation officer in the London Borough of Newham


The posters will be created to make the target groups aware of the programme and inform those who need help from the programmes. The resource persons from NHS who have experience with the Smoke Free programmes will be joined so that the programmes will be more effective.

4.2 Explain how the health promotion campaign supports health promotion strategies


The health promotion campaigns that are used for different health care related objectives use several health promotion strategies in order to make the health care campaign more effective and result generating. The basic health promotion strategies include making awareness, involving professional in the promotion activities, social marketing of the campaigns, creating better environments for supporting health and focusing on specific communities.
Creating an environment that supports and empowers people for health related changes is one of the important approaches according to the socio-ecological approach of health. In the health care campaign I have created, I have focused on school and clinics which are communities that are also environments for many types of people to affect their social behaviours. When the campaign has focused a whole segment of the society, people will more likely to be empowered for changing their behaviours rather than when they’re approached alone.  From the plan that I have created, school students and pregnant mothers will be two main communities that will be empowered.
Use of the health care professionals and increasing awareness has been done together by taking professionals in the health care industry as resource persons to the health care campaigns such as lectures and awareness programmes. These programmes help to increase awareness of people with the help of experienced people in the industry.
The social marketing attached to the health care campaign will also help to increase awareness about the campaign which will increase the participation for the programme. It will be included with the social networks of the school students and social network of the participants of the clinic. Therefore, it can be concluded that my health care campaign has been constructed with consideration of several health care strategies.

Conclusion

It can be concluded that health promotions are an important set of activities that help to make behavioural changes to the communities. These health promotions can be beneficial for health care practitioners, professional, health care agencies, health care service users and for the government. It was identified that there are several underlying strategies behind health care promotional activities that are used for the success of health promotions.


Thursday, September 29, 2016

International Trade and Maliban Biscuits - Sri Lanka


Why countries must engage in international trade?

International trade can be termed as one of the most key foreign exchange attractor’s for an economy. It is understood that sooner or later a country need to expand its operations to a foreign country and reap the benefits.
International trade will lift the domestic standards of a country and thereby, would also lift the living standards of the citizens in a country because of the high level of domestic competitiveness international trade create. (Economy Watch, 2010)
Moving into international markets would lift the local entities as they will be able to utilize the developed technology and infrastructure which they would’ve not benefitted from if they didn’t move into and these improved technologies would also move into origin countries where the business is based. Moreover, there is also a win-win situation a company can move into by way of international trade as there is the possibility of sharing technical know-how as well. (Economy Watch, 2010)
International trade could also increase the sales and profit levels of local businesses which would in turn increase the benefits which leak into local economies.
At the same time there will be closer relations between nations as a result of engaging in international trade. (Paggu, 2009))
Engaging in international trade would also bring down the unemployment levels of a country as there will be newer industries established to cater to the demands of other countries.
Furthermore, international trade would enable a country to produce a product at a lower production cost than another country and gain cost advantages. That is if a country has high quality resources as well as equipment then this country can engage in production with at a lesser cost. This theory is referred to as theory of absolute advantage. (Economics Discussion, 2016)
Moreover, international trade would also ensure production at the lowest opportunity cost and a country could benefit from it even though it cannot produce the product at the lowest possible cost. This is where the opportunity cost between two product types are considered and resources are shifted to the product with the least opportunity cost. This is referred to as theory of comparative advantage. (International Econ, 2015)

The significance of doing international trade for Maliban Biscuits 

Maliban currently maintains its physical presence only within the Sri Lankan market and has identified the importance of expanding its operations to overseas markets. Though as at present Maliban also cater to overseas markets by selling its products to a range of countries across 5 continents. (Maliban Biscuit, 2016)
Engaging in international trade would first and foremost, enhance the profits as well as sales of Maliban.
Furthermore, Maliban currently maintains an extensive product portfolio and there will be larger demand for this product portfolio around the world. Moreover, a global presence would also ensure Maliban obtaining a larger market share in the global market and this would provide the platform for Maliban to compete globally (Economy Watch, 2010). 

Since, the current local market is already flooded with local manufacturers and front runners such as CBL, Maliban can enhance the potential of its business and reduce its dependency in the local market.

By expanding operations into foreign countries Maliban can also utilize the underutilized technologies, management expertise and knowledge as well as benefit from the lesser production costs in developing countries which in turn would enhance the value addition to its current product portfolio and thereby, improve its value proposition to customers (Economy Watch, 2010).

By engaging in foreign trade Maliban can attract a large sum of foreign revenue into the country and would thereby, result in developing the local economy and enhance the living standards and gain tax concessions and tax intervals from the government as Maliban will be considered to be a key revenue generator for the Sri Lankan economy.
Maliban could also utilize the multi-cultural aspects which exist in different economies and thereby cater to different seasonal market fluctuations which exist in different economies and thereby, increase the revenue and profitability of the organization.
Additionally, moving into overseas markets would enable Maliban to embrace ‘globalization’ and adopt global trends and technologies to its operations and thereby, ensure Maliban adopt to latest technologies (Economy Watch, 2010).

Wednesday, March 2, 2016

Human Resources Development / Human Resource Management - Full Assignment Free

Table of Contents

Introduction
Part 
1.1 Explain Guest’s model of HRM
1.2 Differences between Story’s definition of HRM, Personnel and IR practices
1.3 Implications for line managers and employees of developing a strategic approach
Part 2
2.1 How a model of flexibility might be applied in practice
2.2 Types of flexibility which may be developed by ABC Company
2.3 Use of flexible working practices from employee and employer perspectives
2.4 The impact that changes in the labour market have had on flexible working practice
M1 and M2
D1
Part 3
3.1 Forms of discrimination that can take place in the workplace
3.2 Practical implications of equal opportunities legislations for ABC Company
3.3 Compare the approaches to managing equal opportunities and managing diversity
Part 4
4.1 Compare the different methods of performance management
4.2 Approaches to the practice of managing employee welfare in the ABC Company
4.3 Implications of health and safety legislation on human resource practice
4.4 The impact of work life balance in ABC Company
M3
D2 and D3
Conclusion
References

Introduction

The assignment will focus on discussing the strategic human resource management process in an organisation and how different aspects of the human resource management can impact the organisation and its practices. The assignment will contain four main tasks and sub tasks will be included in each of the tasks. In the first task the use of Guest’s model of HRM in ABC Company, the development of strategic HRM systems and that’s impact of line managers and employees will be discussed. In the second part, the model of flexibility in the ABC Company and how a flexible working environment can be developed in the ABC Company will be discussed. And then in the third part, the forms of discrimination in different organisations and the practical implications of the equal opportunities legislation will be investigated. In the last part, the performance management systems and how the health and safety of the employees are important to the organisation will be presented.

Part 1

1.1 Explain Guest’s model of HRM

The Guest’s model of HRM was introduced in 1987 by David Guest was focused on differentiating between the traditional personnel management and the strategic HRM approach. The Guest’s model describes that the human resource management of the organisation should not be compliance based but should be commitment based. The Guest’s model focuses more on the personal development and singular concentration of the practices for getting the contribution of all the employees for meeting the objectives of the organisation (Raymond¸ 2004).
According to the Guest’s model of HRM, the ABC Company can apply the human resource management practices in different aspects of the organisation. The parts of the management according to the Guest’s model will be,
·         HRM practices
·         HR outcomes
·         Behavioural outcomes
·         Performance outcomes
·         Financial outcomes
The HRM practices of the ABC organisation will include hiring the employees to the organisation to match the demand of the employees. This will be done according to the standards HRM practices of recruitment and selection. And then providing training for the employees will be required. As the ABC Company is working IT sector, the training will be on IT. Then the employees will be compensated according to the results of their appraisals. The HR outcomes of the ABC will be commitment of the employees, quality and flexibility of working. The behavioural outcomes will include motivation among the employees and the cooperation for work. The performance outcomes will be productivity, innovation, quality and higher turnover. The financial outcomes caused by the HRM strategy will be profits and return on investment.

1.2 Differences between Story’s definition of HRM, Personnel and IR practices

The Storey’s idea of HRM describes that the HRM activities of an organisation are strategic and coherent approaches that are taken to manage the people sources in the organisation in both individually and collectively. The objective of the strategy is to get the maximum contribution from the employees for growth of the organisation achieving the objectives. The Hard HRM has been described as managing the people in a way to gain the maximum commitment and achieve a competitive advantage. And the Soft HRM has been described as treating employees as values source for the organisation and getting a quality work outcome from them (Price, 2000).

HRM aspect
Personnel and IR
HRM
Rules
Clear rules devised
Rules are flexible and productivity concerned
Contract
Expressed contract with formal writing that include job description and boundaries
Going beyond the contractual responsibilities and commitment is concerned
Management
Employees are monitored and supervised
Less supervision and nurturing
Management actions
Procedure based
Business need based
Key relations
Labour management approach
Mutual relationships with flexibility
Leadership
Transactional leadership model
Transformational leadership used
Strategic plan
Marginal focused
Centrally focused
Communication
Hierarchical (indirect)
Direct

Figure 1: the differences between the Personnel and IR and the HRM approach of strategic management
Source: author created
With the HRM practices being integrated in the strategic plan of ABC Company, they will be able to increase the willingness of their employees to work towards the organisation and help the organisation to achieve the organisational objectives with higher efficiency.

1.3 Implications for line managers and employees of developing a strategic approach

There will be lots implications for both line managers and the employees when a strategic HRM approach is being developed in the ABC organisation. Out of those, the line managers will be having more responsibilities and added tasks for achieving the strategic development and the employees will need to prepare themselves and adapt to the HRM practices in ABC Company.
The liner managers of ABC will need to take responsibility of planning, resourcing and retaining the employees. They will need to assess the HRM requirement/ demand of the organisation and make arrangements to fill the organisation with skilful employees. And they will need to learn about the motivational theories and practice them in the organisation (Parker, 2010). The managers will also have to be flexible and arrange the HR needs of the organisation. The leadership styles of the managers will be impacted as they will need to adapt the suitable leadership models. And with the changes, the work done by the line managers will be increased.
For the employees, when the HRM practices are strategized, the job security will be increased, the remuneration will be increased and they will receive incentives and bonuses for their performance. Their performance will also be increased and they will be more effective and efficient in their jobs.

Part 2

2.1 How a model of flexibility might be applied in practice

The flexibility in organisations such as ABC Company is important for getting the contribution of the employees. The flexibility of work refers to the flexibleness of working times, working environment and how an employee is working. The common methods of flexible working include flexi hour’s concepts, work from home, and wok from distance locations (Thomson and Mabey, 2011).
These models of flexi working can easily be applied in the ABC Company. As the ABC Company is IT based organisation, when the employees are provided internet connections and computers, they can work from home or from another remote location. One method of developing the work from home concept is allocating a task or work to complete. In that way a manager of a supervisor will allocate a certain amount of work from a project to an employee and the employee will be able to work from home and complete the task. Another method is shift working where an employee can be allowed to work their shift from home using teleconferencing or internet (Beardwell and Gold, 2009).

2.2 Types of flexibility which may be developed by ABC Company

As the ABC Company is providing services to the banks worldwide which are in different time zones, their services will be required 24 hours a day. Therefore the employees will find it hard to come to the workplace in the odd working hours. In those cases, the ABC Company can allow the employees to work from home after providing the necessary equipment (Case study, 2015).
And when the employees have to travel to different locations may be some other countries for work purposes, the ABC Company can allow the employees to work from distance locations using mobile telecommunication, internet based working and using laptop computers to do the tasks they have been given. With that the employees will be able to work from any location and the flexibility will be higher as there are no uniforms and dress codes when working from distance locations. This will increase the convenience of the work and the employees will be satisfied with the ABC Company’s procedures.
Another flexible working method that can be developed in the ABC Company is the flexi hour working. With that application, the employees will not have a strict time to start work and a strict time to report work. They will be given a time period and within that time period they have to complete their shift or finish their tasks. For an example in the ABC Company the employees can be allowed to finish their 8 hours shift somewhere between 6am to 8pm.

2.3 Use of flexible working practices from employee and employer perspectives

From the perspectives of the employees, the employees always look forward for flexible working options when it is impossible for them to report to work or when it is impossible to arrive to the office at the right time. Therefore the benefits of the flexi hours are mostly taken by the employees. The flexible working opportunities increase the quality and human rights towards a working environment where the employees are values and treated as assets for the company. There are employees who are studying while working and those employees can receive part time working or irregular working shifts in the ABC Company (Torrington¸ 2008). This helps the employees to finish their education while getting a professional experience. And the employees who are going to college can receive unpaid holidays when there are exams and college terms. In that way, the employees are benefited and the organisational doesn’t incur costs from that.
From the perspectives of the employer, the flexible working has benefits for the employer. When all the employees have to report to work on time, the administration activity costs are higher and the employer has to bear the space costs for all the employees, but with concepts such as remote working, the administration, supervision and space costs are reduced. And when some employees are working irregular hours, the company can cover 24 hours a day operations without extra effort (Briscoe, 2009).

2.4 The impact that changes in the labour market have had on flexible working practice

The change in the labour markets is inevitable and those changes are required for the development of the workforce in the labour market. And these different types of changes and trends in the labour market have impacted the flexible working in different ways. The development of the technology and ICT systems and the increased number of graduates in the labour market has caused the major changes (Briscoe¸ 2009). One of the most common trends in the new labour market is that the undergraduates are working as interns and trainees while finishing their education. And as a result at the end of their education programme, they become graduates with several years of experience in the field. This is most widely seen in the ICT industry in which the ABC Company works. When there are many undergraduates working, they need to be offered flexi hour working, part time work and remote work. As they are studying, they may not be able work according to the regular working hours and may need unpaid leaves for exams etc. therefore they need to be offered the flexible working from the company. And as the mothers and father who have children are working, they also need time for their children’s activities such as school. For those, the flexi hour working and work from home are options that need to be offered (Elkins¸ 2007).

M1 and M2

The different perspectives and methods of human resource management are important for achieving the different purposes of the organisations. For example there are organisation established on a short term basis for doing projects which involves innovation and a large degree of flexibility and there are organisations which are doing long term processes which need to be done on structured procedures. Therefore the perspectives such as the personnel management are important for hierarchical and long term oriented projects while the flexible HRM is appropriate for innovative processes. The flexibility can be developed through the HRM perspectives. With the HRM approach over the personnel management, the employees are given the opportunities to work on flexible schedules and from different locations such as work sites and from home as applicable since the objective is to finish the projects within the deadlines.

D1

Within the organisation I work, there are different strategies of HRM are used and flexibility options have also been developed. For example in the organisation we have been given the opportunity to report work on flexi hours concept where we need to report to work anytime in between 7am to 8.30am and then finish the shift for 8 hours. This is very important for people who have transport issues and the home responsibilities. The different perspectives of the management have been useful in developing the flexible working strategies.




Part 3

3.1 Forms of discrimination that can take place in the workplace

Discrimination in workplaces or in any other public environments can have different types and forms and the discrimination will be based in different attributes of people (Simon¸ 2007).
Gender based discrimination is a common form of discrimination in the working environments. In that, the females or the males are treated in different manners and some rules are imposed on either male employees or female employees. For an example some organisations have made it mandatory for the female employees to wear make up all the time as a part of their dress code. Another ‘gender discrimination is offering different remuneration packages depending on their gender. For an example a male and a female who have same level of qualifications and skills may receive different packages because of their gender (Simon¸ 2007). And age discrimination is another form of discrimination that can occur in organisations. Some organisations do not like to recruit employees who are older than a certain age limit or younger than a certain age limit. And disability discrimination could occur when the organisation refuse to recruit disabled employees even if they are able to perform the jobs with disabilities.

3.2 Practical implications of equal opportunities legislations for ABC Company


The equal opportunities legislation can bring about both positive and negative implications to the organisations due to the regulations and rules it has provided. According to the equal opportunities legislation, the ABC Company needs to make sure that their strategic Human Resource Management policies and guidelines are created in ways that promote the rights of the disabled people for employment and has no opportunities of discriminations in the organisation. They need to audit the HRM policies and guidelines due to those requirements. This causes extra financial implications for them as they either have to recruit more HR employees for the purpose or have to consult an external agency. Either way it increases the costs of the HRM activities (Simon¸ 2007).
Another implication of the equal opportunities legislation on the recruitment process of the ABC Company is that the ABC Company has to recruit the employees regardless of their physical conditions, nationality, religion, age, or gender if they have required qualifications (Armstrong¸ 2003). And due to the equal opportunities legislation, the organisation should be ready for legal implications because if someone complains that they have not been treated fairly (e.g. in recruitment), they need to keep the documents and explanations why they have taken such steps. Therefore it again increases the administration costs and workload (Torrington, 2008).

3.3 Compare the approaches to managing equal opportunities and managing diversity

It is important to develop the approaches for managing equal opportunities and managing diversity in the organisation for better performance and ethical human resource management practices in the organisation. As a method of protecting diversity and equal opportunities in the recruitment process, the advertisements of the vacancies are published in different media types so that a large audience of employees is captured and a higher diversity can be expected in the pool of candidates. And in the recruitment procedure, the employees from different nationalities, religions, ages and genders are treated fairly and the recruitment decisions are purely based on the qualifications and the skills of the employees. This will help to increase the level of equality in the organisation (Elkins¸ 2007).
And when the employees are promoted to senior positions such as line managers and senior managers, it can be suggested to not discriminate and promote inequality by offering the opportunities for employees depending on their gender. In organisations male employees tend to get more promotion opportunities in the higher management levels, which is a promotion of inequality. Therefore equality should be reinforced using those approaches (Macey¸ 2008). The flexible working and the work home working opportunities can be another approach that can be taken to promote the level of equality among the employees in ABC Company.

Part 4

4.1 Compare the different methods of performance management

The performance management is an activity where the work performance of the employees are monitored, supervised, evaluated and then presented to them in order to identify the gaps of the performance and identify the training needs of the employees. And the performance evaluations are also used to determine the amount of the bonuses and incentives that will be received to an employee in the ABC Company (Gerhart¸ 2007). As the ABC Company is an ICT related working company and has most of its employees working in the ICT sector the talent spotting method will be one of the performance management methods that will be successful for the ABC Company. With the talent spotting technique, the exceptional talents of the employees, the significant contributions from the employees to the organisation are identified and then they are given encouragement and development opportunities (Thomson and Mabey, 2011).
Another performance management system will be the performance evaluations where the performance of an employee is measured by his line manager, the colleagues, a subordinate and a customer of the organisation. And then the feedback is received about the employee performance, those information are used to determine the training needs of the employee and given training. With that the employee will be able to increase his contribution as their skills and knowledge will be increased after the training programme and the performance gap will be reduced.

4.2 Approaches to the practice of managing employee welfare in the ABC Company

One of the most common approaches that are available in organisations and an approach that ABC Computers can take is forming an employee relationship team inside the HR department. The employee relationship management team will be responsible for making contacts with the employee and providing solutions for the welfare requests are complaints raised by the employees which are related to general working environment. For an example the problems in the working environment, high heat, too cold work stations, slow computers, the quality of washrooms are some of the general welfare needs that can be addressed by the HR employee relationship management team. They will help to provide a better working environment for the employees and hear to their complaints about the general work.
Another method of developing the employee welfare for the ABC Company is offering free medical insurance schemes for the employees of the organisation. The ABC Company will need to buy a corporate insurance package for the company and then the employees can be offered free medical insurance for themselves and the immediate family members. There will be an initial cost for this welfare programme and the outcomes of the programme will also be higher as the employees will be highly motivated. And the costs that could occur to the organisation due to an employee being sick, will be covered by the insurance which will be beneficial to the organisation as well.

4.3 Implications of health and safety legislation on human resource practice

As an organisation being operated under the UK government, the health and safety regulation will be applied to the practices of the ABC Company and that will cause a range of implications to the organisation. And the implications will be positive from the employee perspective as well. As an organisation which has more than 15 employees, the ABC Company needs to develop their own risk assessment document for the organisation and it should be displayed at the organisation premise for reference of all the employees including new and old employees (Lepak et al, 2011). The risk assessment is a document which has identified all the risks and hazards that are available in the organisation premise are identified by a health and safety officer and then advices have been given to avoid the danger of the risks. For an example the electricity leakage problems and how to be safe from that, operating the large machines such as the AC and building lifts are hazardous, are mentioned in that risk assessment. This will help to increase the safety of the employee and the organisation (Elkins¸ 2007).
And according to the health and safety act of 1974, the employer is responsible for providing and a safe and healthy environment for the employees to work. If an employee gets in to an accident or an injury while performing his/ her job, the organisation will be responsible for the incident and they can be fined for violation of the rules. This will cause both financial and legal implications (Simon¸ 2007).

4.4 The impact of work life balance in ABC Company

The work life balance has been concept that was valued by many human resource management experts and most of the organisation gave consideration for. Balancing the work and personal life of the employees is important due to many reasons. The employees are doing their jobs to earn their living and spend for their families. When the work life balance is lost, the employees will most of the time be working more hours at the office and they will miss their responsibilities as a family members. For an example is a father is working long hours all day and has not time to spend time with his children, the work life balance is lost. The loss of wok life balance is one of the major reasons for demotivation and frustration of them. And when the work life is not balanced, the employees will fail perform their responsibilities both at their homes and at the office (Torrington¸ 2008).
Due to reasons such as high work load, job security, higher authority and responsibilities will make the employees work more hours at the office. As the work life unbalance causes bad performance, frustration about work, tardiness, and lack of motivation, the work life balance should be promoted at the workplace (Morrow and McElroy, 2003).

M3

The impacts of the equal opportunities have impacted on the organisation and the employees as well. With the equal opportunity strategies, the employees in the organisation have been able to perform and receive reward and recognition as their performance is the only measurement of evaluating them and other attributes such as gender, age and nationalities are not taken in to account. And the people from different backgrounds have been able to get employed in the organisation due to the equal opportunities.

D2 and D3

As an employee from the HRM department, there are different methods of approaches that can be taken to manage the equal opportunities. The employees can be evaluated using the different performance evaluating tools which do not consider other aspects of the employees than their work performance. And when recruiting the employees, the employees from different origins and cultures can be recruited to provide them equal opportunities. And then the people who have physical disabilities and still qualified and able for work in the organisation should not be eliminated due to their disabilities. Those employees will also be treated equally when they apply for the positions in the organisation. Allowing the internal employees to develop their career in the organisation will also be another practice that can be done in the organisation for showing the equal opportunity application. 

Conclusion

The Guest’s model of HRM has been applied to the ABC Company and the difference between the personnel management and HRM was identified. The flexible working, the importance, the concept of the flexible working and how the flexible working can be developed in the ABC Company has been stated. And the perspectives of flexible working from employee and employer vision has been analysed. The discrimination among the employees and among the employer employees has been analysed and different forms of discrimination was identified. The implications of the changing labour market on the flexible working have been identified. The impacts of the equal opportunities legislation were also identified. In the last part, the welfare of the employees and the impact of the health and safety of the employees in ABC Company were discussed.

References

Armstrong, M. (2003), A handbook of human resource management practice,9th ed.         USA: Kogan Page Publishers
Banfield, P (2008), Introduction to Human Resource Management, Oxford: University      Press
Beardwell, I., and Gold, J. (2009), Human Resource Development, Basingstoke:  Palgrave Macmillan
Briscoe, D. R. (2009), international human resource management, London: Routledge
Dale M (2004), Manager's guide to recruitment and selection, 2nd ed, USA: Kogan Page   Publishers
Elkins, T. J. (2007), New HR challenges in the dynamic environment of legal compliance.  In S. Werner (Ed.), London: Routledge
Gerhart, B. (2007). ‘Modeling HRM and Performance Linkages’. In P. Boxall, J.    Purcell,            and P. Wright (eds.), The Oxford Handbook of Human Resource   Management.  Oxford: Oxford Univ. Press.
Gunnigle, P (2006), Human Resource Management in Ireland, 3rd ed, Cork:          Gillmacmilian p109
Kouzes, J. M., and Posner, B. Z. (2002), The Leadership Challenge, Jossey-Bass
Lepak, D., Schuler R. S.m Jackson, S. E and Tarique, I.  (2011), HRM Practice and           scholarships: A North American Perspective, Cheltenham, UK: Elgar Publishing
Macey, W. H., & Schneider, B. (2008),The meaning of employee engagement. Industrial   and Organisational Psychology, 1: 3-30., London Routledge
Mathis, R L., and Jackson, J H. (2005) Human Resource Management, Thomson   South   Western
Morrow, P. C. and McElroy, J. C. (2003), Work commitment conceptual and          methodological developments for the management of human resources‖, Human           Resource Management Review
Parker, J. (2010), Effective Practice Learning in Social Work, 2nd ed. United Kingdom: Learning Matters Ltd
Perry-Smith, J. E. and T. C. Blum (2000), ‘Work-Family Human Resource Bundles and     Perceived Organizational Performance’, Academy of Management Journal
Price, A (2000), Principles of human resource management: an active learning approach.  London, Wiley-Blackwell, p152
Raymond, A. (2004), Fundamentals of human resource management. London: McGraw   Hill
Saton, D., and Network, W. (2000), Workplace Privacy: Real Answers and Practical         Solutions, Toronto: Thompson.
Simon, D. Cambridge University, (2007), the legal framework of employment relations,     Centre for Business Research, University of Cambridge
Tan, C. L. and Nasurdin, A. M. (2010), Human resource management practices and          organizational innovation: An empirical study in Malaysia, Journal of Applied   Business Research
Thomson, R., and Mabey, C. (2011), Developing Human Resources, 2nd ed. United         States of America: Routledge
Torrington, D (2008), Human Resource Management, 7th ed. London: Pearson Education